FAQs

Your Explanation of Benefits are available to view and print on our secure Member Portal. Once you have logged into the Member Portal, navigate to the top of the page and click Benefits & Coverage > Policy Documents. Click on the EOB you wish to view. 

A dental plan is available to individuals with the Delta Dental Individual Plan. For more information on the Individual Plan, visit Individual Plans or call (800) 955-2030.

For information about your benefit plan, log in to Member Portal or contact our Customer Service department at (800) 955-2030.

You may print an ID card using our Member Portal or you may request an ID card via phone by calling (800) 955-2030.

Delta Dental has an extensive list of participating providers. Visiting a participating provider may help to reduce your out-of-pocket expenses. However if you choose to see a dentist who is not a participating provider with Delta Dental, you still may be eligible for partial reimbursement. Contact a Customer Service Representative for more information.

Claim forms are available through Delta Dental or your dentist. Either you or your dentist may complete the form and attach a copy of your bill. Completed forms may be submitted via mail to:

Delta Dental of Kentucky
P.O. Box 242810
Louisville, KY 40224-2810

We welcome the opportunity to help you learn what your benefit options are as well as help you locate a participating provider in your area. You can register for the Member Portal to learn more about your specific benefit plan. If you need help finding a dentist, visit our Dentist Search. You can also contact our Customer Service Department for further assistance at (800) 955-2030.

Orthodontic coverage varies from plan to plan. Please sign in to the Member Portal to view your benefits, or contact us to determine eligibility requirements.

Your Member ID can be found on your ID card or by logging onto the Member Portal. You may also use your social security number.