Why Delta Dental?
Celebrating our 50th anniversary in 2016, Delta Dental of Kentucky is the most experienced dental carrier in the state. We specialize in delivering the best possible value to our customers for their dental benefits dollars — and to the 700,000 people currently served by Delta Dental of Kentucky.
Delta Dental of Kentucky saves customers and enrollees hundreds of millions of dollars each year by continually finding better, more efficient ways to conduct business. Overall, Delta Dental of Kentucky saved customers and enrollees more than 89 million dollars last year through our comprehensive networks and efficient business practices—that’s The Delta Difference℠.
Local AND Nationwide
Delta Dental of Kentucky has dedicated Sales, Account Management and Professional Relations staffs located in the Bluegrass state allowing us to serve all of our members and dentists with a personal touch. But we also have national reach as part of the Delta Dental Plans Association which together form the largest dental benefits carrier in the nation. Three out of four dentists nationwide participate in one or more of the Delta Dental networks, giving Delta Dental the nation’s largest network
of participating dentists.1
Local presence coupled with the largest nationwide network is part of the Delta Difference.
At Delta Dental of Kentucky we bring quality to all we do. We offer award winning customer service with more than 99% percent of all claims processed within 10 business days with a 99% percent accuracy rate.2 We have a retention rate of over 97 percent3 and a 93 percent satisfaction rate.4 Furthermore, our network dentists go through a rigorous credentialing process to ensure all of our members receive superior dental care.
We have an advantage that none of our competitors can come close to matching — the world’s most comprehensive collection of dental claims data, along with a staff of experts dedicated to analyzing and interpreting it. Through our Research and Data Institute, we transform this data into information that reduces our customers’ health care costs and improves our enrollees’ oral health. As part of our culture we will never stop improving on our mission to deliver the best dental benefits value to our members.
1Delta Dental Plans Association. June 2015.
2Delta Dental internal data, claims data. YTD August 2015.
3Delta Dental internal data. July 2015.
4Delta Dental internal data, satisfaction survey. December 2015.